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Why was my card declined?

Declines can happen for a variety of reasons; most of them are generic. Thus, to our regret, we don’t have usually much information as to why a specific charge was declined.

Still, in most cases, it’s the issuing bank that decides on whether a credit card should be declined or not. The correctness of the card number, the expiration date and CVC are the primary factors banks take into account when deciding whether a transaction should be accepted or not.

Every bank has its automated systems that take various signals into account, such as customer’s spending habits, account balance, and the aforementioned card information. Since these signals are constantly changing, even a previously successful card might be declined in future. Even if all of the card details are correct and there were successful payments before, a future charge can still be declined by a bank’s fraud checking systems.

In case of a decline, your card is not charged.

Though we don’t have much information as to why a particular charge is specifically declined, there are several options that can resolve the issue:

1) Try using another web browser, clear the cache and disable any add-ons/extensions/plugins that may block the actions with the card.

2) Make sure that your actions are not blocked by a firewall.

3) Try removing your card and then adding it back to your account